For immediate solutions to common issues, please visit our free support services like FAQ, Acer Community and the Acer Service YouTube Channel. If you would still like to contact a customer support representative, please choose from the two options below.
Jul 23, 2019 Download the USBDRVEN driver file from the Sony® Support Web site. NOTE: Save this file to the desktop. When the download completes, on the computer desktop, double-click the USBDRVEN icon. In the USB Driver Software window, click the OK button. NOTE: The driver will extract, and create a folder on the computer desktop named Sonyusb. Same day shipment subject to order size limitations, Dell standard shipping methods and payment via credit card, gift card or Dell Business Credit. Notification will be provided if there are payment delays which could impact shipping date. Electronics and accessories may ship separately. Smart Selection. Limited quantities.
Out-of-Warranty Support
Answers by Gateway (a third-party service, provided by Sutherland Global Services) is a fee-based service to help you get the most out of your Gateway product. Via chat or phone, an elite team of tech agents can walk you through tasks like software and system customizations, device upgrades, printer installation, home networking setup, virus/malware removal, data backup and recovery, routine out-of-warranty support, and even tutorial education. Pricing and packages vary. For your convenience, this service is available 24/7 365 days a year.
In-Warranty Support
Gateway offers phone support for in-warranty products, to help you return your product to factory working condition. To determine your warranty coverage, view your warranty document.