The Abaxis Data Manager relies on Microsoft®.NET Framework, PDF Printer, Serial Port Splitter, Microsoft® SQL Server LocalDB, and Report Viewer to operate. The installer will prompt you to install the required software, if needed. First, make sure the USB ports at the rear of the computer work by connecting a USB device to the rear port. If the device is not recognized in the rear port, then use the other sections in this document to resolve the problem. Use the following steps to see if the front USB ports have become disconnected from the motherboard.
Piccolo Xpress
Small in size yet big on accuracy, reliability and reproducibility, the Piccolo Xpress delivers real-time blood chemistry diagnostic information for care providers and their patients.
Simple 3-step operation
Insert Disc
Good for Practices and Patients
Efficient care delivery is no longer a lofty goal, it’s a priority! With a Piccolo on the front-lines of care, hospitals, doctors and clinics alike are diagnosing and treating in a single visit, thereby increasing throughput, maximizing clinician efficacy and increasing revenues.
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Installation & Training
Every step of the way we’re there to help. We’ll help you set up your Piccolo and train your operators on good laboratory practices. And, we’ll help keep your Piccolo operation running smoothly.
Piccolo Xpress FAQ
Can the analyzer be connected to an external computer, printer, LIS or EMR?
The Piccolo Xpress has 5 USB ports located on the back of the analyzer. These USB ports are bi-directional and can be connected to peripherals like a printer, keyboard, barcode scanner, computer or EMR/LIS system. Available data formats are ASCII, ASTM and XML. Data parsing and translation may be required to work with your system. Contact your IT department, systems provider or Abaxis Technical Service at 1-800-822-2947 for assistance.
Existing customers can also download Abaxis Data Manager for free by clicking here. Data Manager is a free, unsupported utility that connects your Piccolo to a 32-bit Windows computer and formats the Piccolo results into a PDF and XML file. Many practices have found these files useful as an interim solution to full connectivity.
What are the power requirements needed to operate the analyzer?
The analyzer requires 100-240 volts AC, 50-60 Hz or 15 volts DC, 5.0A.
Is surge protection or an uninterruptible power supply required for the Piccolo Xpress?
Abaxis recommends that the Piccolo be plugged into a surge protector designed for use with a computer. A suitable Belkin surge protector is provided with each analyzer. If an uninterruptable power supply is required for your operation, one is available from Abbott Point of Care Customer Service at 1-800-323-9100, or by clicking here to send a support request.
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What do the black symbols on the results print out mean?
The three black “~~~” symbols mean that the results for that particular chemistry were suppressed. The analyzer is designed to deliver accurate results. If the analyzer is unable to provide accurate results, it will suppress those results rather than print them. Collect a new sample and re-run the test. If results for the second sample are suppressed, contact Abaxis Technical Support at 1-800-822-2947, or by clicking here to send a support request.
Should controls be run on the Piccolo Xpress?
CLIA Waived Testing
a. At least every 30 days.
b. Whenever laboratory conditions have changed significantly.
c. When training or retraining of personnel is indicated.
d. With each new lot.
CLIA Moderately Complex Testing
a. Abaxis recommends control testing to follow federal, state and local guidelines. Please follow this link for the CMS state contacts: https://www.cms.gov/Regulations-and-Guidance/Legislation/CLIA/Downloads/CLIASA.pdf
Where can control samples be purchased?
Controls can be ordered directly from Abbott Point of Care customer service, or through your Piccolo distributor. For additional information call Abbott Point of Care toll free at 1-800-323-9100.
What if I need technical support?
If you are experiencing difficulty, or have any questions about your Piccolo analyzer, contact Abaxis Technical Service at 1-800-822-2947. Or, you can click here to submit a support request.
+ Show more questionsHeight:
32.4 cm (12.75 in)Width:
15.2 cm (6 in)Depth:
20.3 cm (8 in)
Specifications
Weight
Power Adapter
Power Requirements
Sample Size
Sample Type
Test Time
Quality Control Features
Communication
Consumables
Data Input Display
Printer
Memory Capacity
Mode of Opertion
Protection Against Ingress of Fluids
Analyzer Software
Analyzer Hardware
Ambient Operating Temperature Range
Reaction Temperature
Operating Humidity
Thermal Protection Rating
Medical Reference Center
Product and Corporate brochures, technical papers/white papers, SDS documents and user guides as well as product demonstrations, testimonials, in-clinic videos and more.
-->This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
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If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
See the device manufacturer's user guide for specific instructions about how to install the driver.
Method 4
Drivers Abaxis Port Devices Online
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
When it restarts, Windows will try to reinstall the device by using the device-specific driver.